Telemedicine

See only our Experienced regular  GP every time from the comfort of your own home

Virtue Medical distinguishes ourself from other tele-providers in that you will always consult with our regular experienced GP doctor who is running our physical clinic, and we strive to provide the same standard of care as if you were visiting our clinic in-person. 

There is also no need to download any apps – we use Plato Connect which works on any web browser (Google Chrome, Safari or Firefox) on your mobile, tablet, PC or laptop. 

If you are experiencing serious symptoms such as chest pain, shortness of breath, weakness or numbness or unsteady gait, vision loss, loss of consciousness, severe abdominal pain, severe injuries, discolouration of limbs etc, please call 995 or proceed to the nearest Emergency Department. Such symptoms may be life-or-limb threatening and are not suitable for tele-medicine!

See our Experienced trusted regular GP for every Teleconsultation

Opens Daily for appointment booking

$22 on weekdays,
$32 after 530pm on weekdays and on weekends

Medications Delivered to your door step

*within 3 hours. Flat delivery fee of $8 anywhere in Singapore except Sentosa, Tuas and Jurong Island.

Telemedicine: Your Gateway to Modern Healthcare

Telemedicine, a revolutionary approach to healthcare, is transforming how medical services, disease treatment, and cures are delivered and received. By leveraging technology, telemedicine bridges the gap between patients and healthcare providers, making quality care more accessible than ever before.

As telemedicine gains traction, understanding its benefits, challenges, wellness, and future potential, as well as trends, is essential to navigating modern healthcare effectively.

In a world that values speed, efficiency, and accessibility, telemedicine emerges as a revolutionary force in healthcare. It brings medical expertise to your fingertips, making quality healthcare more accessible than ever before. Discover the many benefits of telemedicine and how it’s transforming the way we approach health and well-being.

History and Evolution of Telemedicine

Telemedicine’s roots can be traced back to the early 20th century when innovations like radio telephony began to influence remote medical consultations. Over the decades, telemedicine evolved with advancements in technology, from early experiments with telegraph and telephone to sophisticated digital platforms.

The COVID-19 pandemic significantly accelerated its adoption, highlighting telemedicine’s potential to provide continuous care while minimizing in-person contact. This rapid shift demonstrated how vital telemedicine could be in addressing healthcare needs during crises and beyond.

Technologies Used in Telemedicine

Telemedicine relies on a variety of technologies to deliver healthcare services remotely. Basic requirements typically include a stable internet connection, a computer or mobile device, and appropriate software or applications.

  • Video Consultations: Patients and providers interact through live video calls, allowing for real-time communication and assessment.
  • Remote Monitoring: Patients’ vital signs and health metrics are tracked through wearable devices, with data transmitted to healthcare providers.
  • Mobile Health Apps: Apps offer tools for self-management, health tracking, and virtual consultations.
  • Store-and-Forward Technology: Medical data, such as images and test results, is collected and sent to a specialist for review at a later time.

These technologies ensure that health care is delivered efficiently and effectively, regardless of physical distance.

Benefits of Telemedicine

Instant Access to Healthcare

Telemedicine bridges the gap between you and healthcare professionals in real-time. Get instant access to medical advice, consultations, and prescriptions from the comfort of your home or office.

Time and Cost Savings

Say goodbye to lengthy commutes and waiting rooms. Telemedicine streamlines the healthcare process, saving you time and reducing associated costs. Focus on what matters most – your health.

Continuity of Care

Telemedicine ensures continuous care. Schedule follow-up appointments, discuss ongoing concerns, and receive personalized care without disruptions. Your health journey remains seamless and uninterrupted.

Services Tailored to Your Needs

Virtual Consultations

Connect with experienced healthcare professionals for a range of medical concerns. Whether it's a routine check-up or a specialist consultation, telemedicine provides personalized care at your convenience.

Prescription Refills Made Easy

Renew your prescriptions effortlessly through telemedicine. Access digital prescriptions without the need for in-person visits, ensuring you have the medications you need when you need them.

Follow-Up Care Without Hassle

Stay connected with your healthcare provider through virtual follow-ups. Monitor your progress, discuss ongoing concerns, and receive the support you need, all from the comfort of your home.

How Telemedicine Works: Simple, Secure, and Efficient

Booking appointments is a breeze. Our user-friendly platform allows you to schedule virtual consultations with just a few clicks, putting you in control of your healthcare.
Experience face-to-face interactions through secure video conferencing. Our platform prioritizes your privacy, ensuring a confidential and secure healthcare experience.
Access digital prescriptions directly through our platform. No more paper hassles – fulfill your medication needs with ease and convenience.

Challenges and Limitations

Despite its benefits, telemedicine faces several challenges:

  • Technological Barriers: Access to reliable internet and appropriate devices can be a hurdle for some patients, particularly in rural or underserved areas.
  • Privacy and Security Concerns: Protecting patient data from breaches and ensuring compliance with regulations like HIPAA are critical for maintaining trust.
  • Regulatory and Reimbursement Issues: Navigating the complex landscape of telemedicine regulations and reimbursement policies can be challenging for providers and patients alike.
  • Limited Physical Examination: Some conditions require in-person examination, which telemedicine cannot fully replace.
  • Health Disparities: Socioeconomic factors and digital literacy can affect access to telemedicine, potentially exacerbating existing health disparities.

Telemedicine in Practice

Real-world examples illustrate telemedicine’s effectiveness across various fields:

  • Mental Health: Virtual therapy sessions and counseling have become a lifeline for many, offering flexible access to mental health services.
  • Chronic Disease Management: Remote monitoring tools help manage conditions like diabetes and hypertension by providing real-time data to healthcare providers.

Testimonials from patients and providers underscore telemedicine’s role in improving access to and quality of care, demonstrating its growing importance in modern healthcare.

The Future of Telemedicine

The future of telemedicine is promising, with emerging technologies set to enhance its capabilities:

  • AI and Machine Learning: AI can assist in diagnosing conditions, personalizing treatment plans, and predicting health outcomes.
  • Wearable Devices: Advances in wearable technology will provide more accurate and comprehensive health data.
  • Policy and Regulation: Ongoing developments in policy and reimbursement will shape the integration of telemedicine into standard practice.

As telemedicine continues to evolve, it holds the potential to further transform healthcare delivery, making it more personalized, efficient, and accessible.

Telemedicine represents a significant advancement in healthcare, offering numerous benefits and opportunities for improvement. Its ability to provide accessible, cost-effective, and continuous care makes it a vital component of modern healthcare. Embracing telemedicine can lead to better health outcomes and a more efficient healthcare system, paving the way for a healthier future.

Why Choose Our Telemedicine Services?

Seasoned Healthcare Professionals

Connect with a network of qualified and experienced healthcare professionals. Our telemedicine platform ensures you receive top-notch medical advice and care.

Seamless User Experience

Navigate our telemedicine platform effortlessly. From scheduling appointments to accessing virtual consultations, our interface is designed for a seamless and user-friendly experience.

Privacy and Security Assurance

Your privacy is paramount. Our telemedicine platform adheres to the highest standards of security, guaranteeing the confidentiality and protection of your personal health information.

Join the Telemedicine Revolution: Your Health, Your Way

Embark on Your Telemedicine Journey

Take control of your health journey. Sign up for our telemedicine services and experience healthcare in a new, innovative way.

Rediscover the Convenience of Healthcare

Reclaim the convenience of healthcare with telemedicine. Schedule your first virtual consultation and rediscover a more accessible and efficient approach to your well-being.

Make Your Health a Priority

In a world where time is precious, prioritize your health. Telemedicine empowers you to access quality healthcare without sacrificing your busy schedule.

Your Virtual Care Awaits

Welcome to the future of healthcare – welcome to telemedicine. Take the first step towards a more convenient, accessible, and efficient healthcare experience. Your journey to better health begins here.

Virtue Medical distinguishes itself from other tele-providers in that you will always consult with our regular experienced GP doctor who is running our physical clinic, and we strive to provide the same standard of care as if you were visiting our clinic in-person. There is also no need to download any apps – we use Plato Connect which works on any web browser (Google Chrome, Safari or Firefox) on your mobile, tablet, PC or laptop.

If you are experiencing serious symptoms such as chest pain, shortness of breath, weakness or numbness or unsteady gait, vision loss, loss of consciousness, severe abdominal pain, severe injuries, discolouration of limbs etc., please call 995 or proceed to the nearest emergency department. Such symptoms may be life-or-limb threatening and are not suitable for telemedicine.

Telemedicine FAQs

How can I use Telemedicine?

Telemedicine can be used for any acute illnesses that you would normally see your GP for, such as common colds, headaches, diarrhoea, menstrual cramps, skin conditions, except there is no physical examination. If your condition requires, you may be advised for an in-person physical examination. You may be required to perform certain physical examination steps such as taking your temperature, blood pressure, finger oxygen saturation, perform a self-palpation of your abdomen or steps of a neurological examination.

Telemedicine is most useful for following up on chronic conditions such as high blood pressure, diabetes, hyperlipidemia, metabolic syndrome and weight management.

For Health Screening @Virtue Medical, we also encourage you to book a complimentary Pre-and Post-Health Screening Tele-consultation for your convenience and to avoid being exposed to pathogens in clinic.

In general, you should consult a doctor in-person if it cannot be diagnosed or treated without a physical examination. However, we understand that sometimes you’d like a doctor’s opinion before deciding on the next course of action. If unsure, please feel free to contact us via Whatsapp, phone call or fill in our “Get in Touch” form on our website.

If you experience symptoms (including but not limited to the following): chest pain, breathing difficulties, convulsions or seizures, severe abdominal pain, sudden numbness, weakness, slurred speech, loss of vision, loss of consciousness, injuries such as suspected fractures or dislocations or persistent bleeding, please proceed to the nearest Emergency Department immediately.

Consultation fee is $22 for weekdays before 6pm, and $32 after 5:30pm on weekdays and on weekends. flat delivery fee of $5 to anywhere in Singapore except Sentosa (additional fee applies), Tuas, Jurong Island.

Currently, our telemedicine operating hours closely follows our physical clinic operating hours from Monday to Friday 8:30am-12:30pm, 5:30-8pm and Saturday to Sunday 9am-12pm. We are working on extending our Telemedicine operating hours to better serve your needs! 

1. Click on the “Book Telemedicine Appointment Now” button.

2. You will be directed to our clinic appointment calendar to book your appointment. 

3. You will be asked to fill in your credit card details, please be assured that Plato Pay is 100% secured, and your card information will not be stored. The card will charged only at the end of the consultation. We understand that situations may change, should you decide to visit a physical doctor instead, please cancel the Telemedicine appointment. There will not be any penalty or charge on your card. 

4. You should receive an email to confirm your appointment. Click on the Plato Connect link contained in the email to connect with the doctor. Ensure you have good internet connectivity, adequate lighting, and documents/card to verify your identity before the consult (if you have not already pre-registered using Singpass).

5. After the consultation, any medical certificate will be issued via Digital MC. Memos or referral letters will also be sent to your email address. You may also find the invoice in your email.

6. Medications will be delivered to your physical address within 3 hours. Please read our delivery FAQ for more information.

Yes, CHAS and other government subsidies may be used for Tele-consultations for Chronic conditions only. As of present, tele-consultation for acute conditions such as common colds, abdominal pain, fevers etc are not eligible for CHAS claims. 

All our corporate health insurance clients are covered for Telemedicine consultations. 

Virtue Medical

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Mei Ling

+65 8827 0222